nias Casino & Sportsbook Data Care

This page describes what we collect when you use nias and how we keep that data protected. We at nias take data security seriously — your personal information, payment details, and betting history are encrypted and stored safely. We do not sell your data to third parties, and we limit access to your account to you and our support team.

When you open a nias account, we collect your name, email, phone number, and date of birth for identity verification. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer to mobile banking, local payment, online payment, or e-wallet, we process that payment information securely. We also record your game activity, bets, and winnings — this history belongs to you and is always available in your account.

Our nias servers may sit outside your jurisdiction, but all data is encrypted in transit and at rest. This policy outlines exactly what we collect, how we use it, who has access, and what rights you have. If you have questions about your data, contact our support team anytime.

What Data We Collect on nias

We at nias collect data in several categories. Account data includes your full name, email address, phone number, date of birth, and password hash (we never store plain-text passwords). Identity data consists of your identity document (KTP, passport, driving licence) uploaded during Know-Your-Customer verification — we keep a scanned copy for compliance and fraud prevention. Payment data includes transaction records (date, amount, method, status) but not full payment credentials — your bank or e-wallet provider manages card numbers and account details under their own encryption.

Game activity data on nias includes every bet you place, every game you play, every win and loss, and every withdrawal. This history is logged in real time. Device and usage data includes your IP address, device type (Android app, iOS browser, desktop), and approximate location (derived from IP). Communication data includes emails and support chat messages if you contact us.

We do not collect biometric data, health information, or family details. We do not track your browsing outside nias. We do not install cookies that follow you across the internet (third-party tracking cookies). Our nias app and website use session cookies only — these expire when you log out and are necessary for your account security.

How We Use Your nias Data

We use account and identity data to verify your age, prevent fraud, and comply with anti-money-laundering regulations. During account opening, we cross-check your identity document against our fraud database to ensure you are not using a duplicate or stolen identity. Payment data is used to process deposits and withdrawals, reconcile transactions, and audit our payment flows.

Game activity data on nias is used to calculate your balance, settle your bets, and generate your transaction history. It is also used for fraud detection — if we see unusual patterns (rapid bets, sudden large stakes after a new account, or systematic arbitrage attempts), we may flag your account and contact you. Device and usage data helps us monitor platform stability and detect account takeover attempts (e.g., login from a new country without warning).

We use communication data (emails and support chats) to respond to your inquiries and resolve disputes. We may keep this data for our records to defend against future disputes. We do not use your data for marketing or promotional emails unless you opt in. We do not sell your data to advertisers, affiliates, or data brokers.

Third-Party Processors and Data Sharing

We at nias use third-party processors to handle specific functions. Our payment processor handles transactions via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet — they receive transaction details necessary to complete the payment. Our cloud provider (for server hosting) has access to encrypted data but cannot read it without encryption keys. Our email service provider sends our verification and support emails.

We share data with third parties only when necessary and under data-processing agreements that bind them to confidentiality. These processors are not allowed to use your data for their own purposes. We do not share your personal data with affiliates, marketing partners, or gambling operators in other jurisdictions. We do share anonymized, aggregated data with research institutions and regulators when legally required — for example, to report on money-laundering suspicious-activity patterns to anti-fraud authorities.

If we are required by law enforcement or a court to disclose your data, we comply with valid legal requests. We will notify you of such disclosure unless legally forbidden to do so.

We at nias encrypt your data, limit access to our team, and never sell to third parties. Your privacy is the foundation of trust on our platform.

Encryption and Security on nias

We use SSL/TLS encryption for all communication between your device and our nias servers. This means any data you send (login credentials, payment information, bet details) is encrypted in transit and cannot be intercepted by third parties. Our servers use AES-256 encryption to store sensitive data at rest. Password hashes are salted and hashed using industry-standard algorithms — we do not store plain-text passwords.

Our nias infrastructure is protected by firewalls, intrusion-detection systems, and regular security audits. We do not publicly disclose our security infrastructure details to avoid helping attackers. We monitor our systems 24/7 for unauthorized access attempts. If we detect a breach, we will notify affected users within a reasonable timeframe and take corrective action.

You are responsible for keeping your nias password secure and not sharing it. If you suspect your account has been compromised, change your password immediately and contact our support team. We never ask for your password via email or support chat.

Your Rights and Data Requests

You have the right to access your data on nias. Log into your account anytime to view your profile, transaction history, and game activity. You can download your full data history from your account settings. We will provide this data in a standard format within a reasonable timeframe.

You have the right to correct inaccurate data. If your name or contact information is wrong on nias, contact our support team and we will update it. You have the right to request deletion of your account and associated data, subject to legal retention requirements. We may retain transaction records for up to seven years for tax and regulatory compliance, but we will delete personal identifiers and game activity data upon request, except where legally required to keep them.

You have the right to object to processing of your data for certain purposes. For example, if you object to fraud-detection profiling, contact our support team — we will discuss alternatives with you (though some monitoring is necessary for platform security). You have the right to lodge a complaint with your local data-protection authority if you believe we have mishandled your data.

Cookies and Tracking on nias

Our nias app and website use session cookies for essential functionality — maintaining your login, storing your language preference, and tracking your active game session. These cookies expire when you log out and do not follow you across the internet. We do not use persistent tracking cookies or third-party advertising cookies.

We use basic analytics (page views, traffic sources) to understand platform usage and improve nias. This analytics data is anonymized — it does not identify you individually. We do not use Google Analytics or other third-party trackers that share data with external companies. Our analytics are processed on our own servers under our control.

You can disable cookies in your browser settings, but this may prevent nias from functioning correctly (login will not persist, your session may drop). We recommend keeping cookies enabled for nias.

Data Retention and Deletion

We at nias retain your account data (name, email, KYC documents) as long as your account is active and for a reasonable period afterward to handle disputes and chargebacks. Transaction records are retained for up to seven years for tax and regulatory compliance. Game activity data (individual bets and outcomes) is retained for two years, then aggregated into annual summaries and the detailed data deleted.

If you request account deletion, we delete personal identifiers and game activity within 30 days, except where we are legally required to retain transaction records (for tax authorities or anti-money-laundering compliance). Once deleted, you cannot recover your game history or account data — ensure you have downloaded any records you need before requesting deletion.

If your account is inactive for three years or more, we may close it and delete associated data after notifying you by email (to your registered address).

Jurisdiction and Data Location

Our nias servers and data centers may be located outside your jurisdiction. However, all data is encrypted and protected by the same security standards regardless of location. Our data-protection practices comply with standard international best practices. We do not knowingly store data in jurisdictions with weaker data-protection laws than Indonesia.

By using nias, you consent to your data being processed and stored in our chosen data centers. If you object to your data being stored outside your jurisdiction, you may request account deletion.

Contact Us About Your Data

If you have questions about our data practices, wish to access, correct, or delete your data, or want to lodge a complaint, contact our nias support team via email or in-app help. Provide your account email and a clear description of your request. We will respond within a reasonable timeframe — typically within 14 days for data-access requests, and within 30 days for deletion requests.

Our nias team takes data privacy seriously. We review and update this policy periodically to reflect changes in our practices and applicable law. Any material changes will be notified to you via email or in-app notification. Your continued use of nias after a policy change constitutes your acceptance of the updated policy.